What to do if ps3 gives error 80710016

If you encounter difficulties accessing the PSN network, you may come across an error code 80710016. The console manufacturer suggests checking the proxy server and rebooting the console as the primary troubleshooting steps. Nonetheless, the recurring occurrence of the 80710016 error on PS3 leaves us with the ever-relevant query on alternative solutions.

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Figure 1. The appearance of the error

Briefly about the facts

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Although the most recent version of the PS4 is highly sought-after by gamers nowadays, it is the third generation that holds a special place for the manufacturer as it has achieved a cult-like status. This particular model not only offers gaming capabilities, but also allows users to watch movies and listen to music, essentially functioning as a simplified PC.

The sales figures for the third generation consoles speak for themselves – in 2012, a total of 66,000,000 units were sold, and this number rose to 88,000,000 copies in 2013. As of today, the main competitors in the console market are Xbox360 and Wii.

If the error happens at regular intervals or if it’s the first time it occurs, it is advisable to check the official Sony console website. There, you can get information about server performance. If the indicators are shown in green, it means that the system is running smoothly. If not, it is recommended to wait for a few minutes.

Fig 2. services check

If the recurring error persists, you have the option to perform the following steps:

  1. Disconnect both the set-top box and the router from the power source.
  2. Reconnect them and assess their functioning.

Typically, this solution is applicable to individuals who are unable to initiate the command mode in the game. In cases where error 80710016 reoccurs, alternative methods will offer further guidance.

Updating the network

To perform network update, please follow the steps below:

  1. Access the console settings and locate the network section. From there, choose the Internet connection setting.
  2. Typically, you will have the option to choose between LAN and WI-FI. It is recommended to select LAN as the preferred option.
  3. In the "Special" sub-category, locate the IP address setting and select the automatic option. Additionally, configure the DNS setting accordingly.

Figure 3. Choosing specific configurations

  1. You need to manually adjust the settings in the MTU. Modify the existing value and set it to 1473.

Fig 4. Inputting MTU configurations

  1. Next, you need to patiently wait for the process to complete and in the settings of the proxy server, select "do not specify".
  2. It is important to verify if this approach successfully resolves the error.

If all settings remain unaltered, you will have to input new values in DNS.

Changing the data in DNS

If the PSN login is still unavailable, there is an alternative solution to fix the issue. To do this, you will need to revert the DNS network settings. Follow the instructions mentioned above, but only repeat all the steps except for the sixth one. Then, proceed with two additional steps that involve making adjustments:

  1. In the main setting, input four 8s separated by dots.
  2. In the additional setting, input two 8s and two 4s separated by dots, alternating the digits.

Fig 5. DNS Configuration

There are several options available for resolving the issue at hand.

Firstly, it’s important to get in touch with the Internet service provider and verify the functionality of the IP address. In real-life scenarios, there are instances where automatic blocking takes place. If everything is functioning correctly:

  1. Prior to proceeding, check the license of the set-top box and reach out to Sony, the manufacturer company. Submit a request to their technical support to validate your account.
  2. Subsequently, you can test the functionality of the device by connecting it to a different provider. If the error disappears and the console operates normally, then the issue lies with the IP address or modem. Disconnect the modem and connect the cable to the console. If the problem is resolved, then the root cause is likely within the router itself.

It is advisable to verify the router ports:

  1. Locate the forwarding section.
  2. Include virtual servers. This section is situated at the bottommost part. Input the value of the port indicator as 80. Identify the IP address, which is indicated in the set-top box (all information regarding the set-top box and settings can be found in the system section).
  3. All that’s left is to input TCP data and save them.

This guide should be followed for each port individually, with all parameter changes. DMZ can be found in the router, where the IP should be specified. Finally, reboot the console and the router.

It is important to note that the console manufacturer strongly advises using a "white" IP address in order to prevent any errors. Typically, this type of IP address is provided by your internet service provider, but it may come with additional costs that are not included in the service contract. Each internet company has its own rates, which can add to the expenses for those looking to have a smooth gaming experience.

If you are interested in video content related to this topic, it is recommended to watch a video titled "Preventing Error Code 80710016 on PS3 Console". While this error code rarely occurs, even with devices from reputable manufacturers, it is not a critical issue and can be resolved in multiple ways. In practice, one of the suggested methods mentioned above usually works and does not require a significant financial investment.

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