To access the "Services" snap-in, use the "services.msc" command.


To ensure that the service is functioning properly, locate "Print Manager" in the list and verify that it is currently active. If not, access the service properties, initiate the service, and set the startup type to "Automatic". Once completed, it is recommended to restart Windows for the changes to take effect.

If the service was active, it would be reasonable to restart it using the context menu or button on the panel.

- A different printer is selected by default
- Printing is paused
- Hanging print jobs
- Changed environment variables
- Do a system restore
- Server not on the network printer does not print
- Before you connect a printer to the terminal
- Setting for the printer parameter, emulation of the print server
- Setting for rdp_printer, RDP redirection
- First case: network printer
- Windows problems
- Paper jam
- How do I set up network printer sharing?
- Let’s look into the problem, why it fails to print
- 0x000006d9 "Failed to save printer settings. Unable to complete the operation"
- Install the printer driver
- If the problem is with a network printer
- Port blocking
- Incorrect address
- Sharing is closed or there are no usage rights
- Not printing due to queue hangs
- Final Tips
A different printer is selected by default
If you have multiple devices installed on your computer, the setting becomes crucial. In case another printer is chosen as the default, it will automatically be selected in all programs and will take up the task.
If you only need to print once on a different device, you can do so by adjusting the print settings and selecting the desired printer under the "Printer" option.

Choosing a printer within the MS Word editor

And if you desire the method to always be the primary one, adjust the printer for quiet operation.

Printing is paused
If the status is displayed as "Suspended", it means that there are connection issues causing the computer to automatically assign this status. In order to change the status, you will need to fix the connection problem first.
However, once the connection is restored, you can update the status to "Ready" by deselecting the checkbox in the print queue snap-in.


Just like in the previous mode (suspend), but this time you need to deselect the "Work offline" option.

Hanging print jobs
Documents that have been sent before but not printed may still be present in the pending tasks list and appear in the print queue window. This can cause a delay in printing when a new job is sent, as the previous jobs may need to be completed first before the new one can start.
To avoid this issue, it is recommended to check the print queue for any remaining files and clear them if necessary.
- To access the print queue, right-click on the printer and select "View Print Queue" from the context menu.
- If the queue is not empty and there are files with errors, you can choose the option to clear the queue through the "Printer" menu.
It’s worth noting that printers with lower specifications may experience slowdowns or become unresponsive if a large number of documents, especially ones with large file sizes, are printed simultaneously.
If your computer is connected to a local wired or wireless network and your administrator has restricted your access rights, you should request an account upgrade from the admin to enable the required operations.

Changed environment variables
To access the system properties on Windows 7-8, open "My Computer". If you are using Windows 10, open "This Computer". After that, simply click on any empty space and choose the "Properties" option.

Click on the link labeled "Advanced System Settings" on the left side.

Head over to the "Advanced" section and select the "Environment Variables" option.

Ensure that the path for storing temporary files "C:\Users\Username/AppData\Local\Temp" is correctly assigned to the "TEMP" and "TMP" variables, and if it is not, modify the path accordingly.

To specify the value for the variable, you should enter "%USERPROFILE%\AppData\Local\Temp" (excluding the quotation marks) in the "Variable Value" field.
Files can become infected and corrupted by viruses. Antivirus software is able to detect these malicious files and remove them. However, if the files are completely damaged, the driver may not function properly. In such cases, the only solution is to reinstall the driver after deleting the damaged files beforehand.
Additionally, antiviruses are capable of blocking the network, which is particularly important for network equipment.
Do a system restore
If your printer stops working after installing a new program or update, you have the option to revert back to the previous state. However, this can only be done if system protection was enabled in the system settings prior to the installation. Without system protection enabled, restore points will not be automatically or manually created.
Server not on the network printer does not print
The printer parameter enables the mobile computer to function as a hardware print server.
Advantageous: you can grant printer access to any user on the terminal server or any other computer within the network. It is possible to connect multiple printers, including USB, COM, and LPT printers.
Disadvantageous: configuration can be complex. You must assign a static IP address to the terminal, which cannot be changed. In addition, VPN configuration is necessary if the terminal and printer are not on the same network as the server.
The rdp_printer parameter redirects the printer via RDP, similar to the functionality of mstsc.exe.
Advantageous: the simplest configuration option. It functions on terminals that connect to the server via the internet. USB, COM, and network printers are compatible.
Great: This method is the exclusive solution for connecting MFPs and Canon CAPT printers that are not compatible with alternative connection methods.
Not ideal: To establish the connection, it is necessary to install a virtual USB driver provided by the USBIP project on the server. However, it is worth noting that this driver may introduce instability to the server’s performance.

Before you connect a printer to the terminal
In order to establish a connection between the terminal and the printer, the printer needs to be first connected to the server. Furthermore, it is essential to install the necessary drivers for the printer. It is crucial to verify that the drivers have been installed correctly and that the printer is capable of producing prints.
Setting for the printer parameter, emulation of the print server
Write the following in the terminal configuration file:
Ensure that DHCP is configured to always assign the same IP address to the terminal with the printer. WTware DHCP already does this, so no additional configuration is required. However, for Microsoft DHCP, it is necessary to manually configure it. For more detailed instructions, refer to this link.
To verify, ping the IP address assigned to the terminal from the server. If the terminal is turned on, the ping should be successful. If the terminal is turned off, the ping should not be successful. This will confirm that the IP address is now associated with the correct terminal and not any other device.



Here, the terminal has an IP address of 10.1.1.75. It is connected to the printer through a client computer.



To install your printer, please choose a driver that was tested while connecting the printer directly to the server.

Disable bidirectional support by unchecking it.

The setup is finished, and you can now proceed to testing. The printer will be automatically displayed in the "Printers" directory for every user on the terminal server who has been given permission to utilize it. Users who do not have the necessary authorization to print to this printer will not see it listed.
Setting for rdp_printer, RDP redirection
When the printer is connected to the server, it is necessary to rewrite the driver name exactly. If there is even a single incorrect character, the printer will not function properly. The printer name should be copied from this location:

Write the following in the terminal configuration file:
And that’s all, the configuration is complete. This is the simplest method to utilize the printer.

First case: network printer
If you are experiencing difficulties when attempting to print documents on a device connected to a shared network and encounter recurring error messages, it is advisable to first check the settings of the printing device to determine its current IP address. To gain a better understanding of how to accomplish this task, please consult this informative article: how to find out the IP address of your printer.
To verify if the network address is available on the PC you are not printing from, you can follow these steps:
- Press the Win+R key combination
- Type "CMD" in the "Run Program" window
- Press enter
- In the command line that appears, type "ping [IP address of the device]"
- Press enter
- If you receive a response of "ping is going", you can proceed to the next configuration steps. If not, check the status of the patch cord connecting your device and PC to the network. Alternatively, creating a new patch cord may resolve the issue.
If your ping continues to "go", check the settings of the office equipment that is connected to your PC. To do this, open the devices and printers section.
Print drivers are specialized software that establish a connection between a printing device and any programs that are capable of printing. These drivers can also be a contributing factor if you are experiencing difficulties printing your documents. If the drivers are missing or not functioning properly, printing will not be possible. Therefore, it is important not to disregard driver issues if your documents can be printed from other programs but not from Word. Some common malfunctions of print drivers include:
- The drivers are not installed on your computer or laptop.
- Outdated versions of the drivers are currently installed.
- The driver files have been corrupted by the user or by viruses.
There are a few different methods to resolve these driver issues:
- The easiest and quickest solution is to install the drivers from the installation disk that was included with your printer when you purchased it.
- You can also download the drivers from the official website of your printer’s manufacturer.
Malfunctions of the Printer
There is a possibility that the printer is experiencing malfunctions. These malfunctions may be due to hardware failures, such as a burned-out component or an entire assembly, or they may be caused by issues with the printer’s "brains."
If you have read through the entire article, checked each point, followed additional links, and yet the printer still does not function properly, it is likely that there is a malfunction. This malfunction may not necessarily result in the printer not turning on at all, but rather in localized issues. Therefore, the connection will be normal, the device will be recognized by Windows, but it will not initiate the printing process.
In such cases, it may be necessary to take the printer to a computer repair shop or a service center affiliated with the store where it was purchased. However, there are instances when it is more practical to purchase a new printer instead of repairing the old one.
Windows problems
If none of the previous methods have been successful in resolving the issue, it is important to also consider the possibility that the problem lies within the Windows system itself. It is possible that other programs or device drivers are interfering with the printing process. To confirm this, follow the steps outlined below.
- Completely shut down your computer.
- Disconnect any CDs, flash drives, or other peripheral devices that may be connected.
- Restart your PC.
- Press the F8 key. If you have a newer laptop model, you may need to press the Fn+F8 key combination.
- From the boot menu, select the option for "Safe Mode". If your printer is connected via a network, choose the option to boot with network drivers.
- Wait for the operating system to fully load.
- Open the troublesome document and attempt to print it.

If you are able to achieve success, it will confirm that the issue lies specifically with the Windows operating system. To resolve this, consider uninstalling any recently installed programs, updates, or drivers for other devices.
Paper jam
- Ensure that the paper is not obstructing the cartridge slot by removing the cartridge and checking.
- Reinsert the cartridge into its slot.
- To ensure that the printer can print, open the bottom panel where the paper is located. Also, check underneath the printer as paper may be sticking out. If there is no paper, refill the paper tray.
- If possible, open the back or top cover and make sure there is no paper jammed and that the cover is securely closed.
There might be an additional cover on the back or top specifically designed to clean the rollers. Paper can also get stuck in that area. If you’re unsure which cover to open, try opening all of them and check for any paper inside. If found, gently remove it from the printer.
What a fascinating contradiction! In the "Print Management" console, the printer appears to be disabled, despite the fact that it is actually enabled. This can be confirmed by its responsive web interface and its accessibility via the Ping command. It’s quite amusing, as everything appears to be in order on the network, yet users are unable to print. If you encounter the status "Disconnected" or the English version, "Offline," there’s no need to panic. Fortunately, there are steps you can take to rectify the situation and restore functionality to your printer. Allow me to provide you with a comprehensive guide outlining the necessary actions. Here is my firsthand account.
Additionally, it has been observed that attempting to install a printer with an Offline status may result in error 0xc0000005.

How do I set up network printer sharing?
To establish network printer sharing, you will need to navigate back to the "Control Panel" and select "Devices and Printers". From there, right-click on the icon representing the desired printer and choose "Printer Properties" from the drop-down menu. Then, access the "Access" tab.
Make sure to activate the "Share this printer" option and input a concise and spaceless name for the printer in the designated field. This name will be required when configuring the network printer on other devices within the local network. Remember to click the "Apply" and "OK" buttons to save the changes.
That’s it! The printer is now shared and can be conveniently referred to as a "network printer".
Let’s look into the problem, why it fails to print
Although the root cause of errors in connecting the operating system to the printer may seem mysterious, there are still ways to solve this problem. Let’s begin by examining the symptoms. Typically, this situation occurs when network printing is being installed. It is apparent that numerous experts suggest workarounds by installing a "local" printer and connecting it to the network.

The issue is that the BSOD screen displays 0x00000002, which is referred to in technical terms as the "blue screen of death" (BSOD) from the acronym Blue Screen Of Death. This is a common occurrence in all recent iterations of the Windows operating system. The text "DEVICE_QUEUE_NOT_BUSY" will be visible on the screen.

Given that the system displays this message on the blue screen, it is important to interpret it literally. The message is referring to a busy system data bus, indicating that not only a connection is needed, but also an update to the system’s communications.
Using the local printer connection method can serve as a workaround for this error, as it allows devices to access the system bus through alternative means. However, it is still necessary to identify the underlying cause of your printer’s inability to connect to the system. This could potentially be due to software, drivers, or updates that are not functioning correctly. If you have recently noticed the problem, it is recommended to first eliminate any updates that may be causing the interruptions in your system.

It might also include parasitic software, viruses, and various other malicious programs. Therefore, in addition to discovering ways to overcome the issue of Windows being unable to connect to the printer, consideration should also be given to eliminating the root cause behind it. However, it is worth noting that this particular task is separate from resolving the problem itself, which can be accomplished through one of the methods detailed below.
Issues with paper can also have a negative impact on the printer’s performance. There are several common problems that occur with both inkjet and laser devices.
- One issue may be that there is no paper in the tray. It’s possible that you may have run out of paper without realizing it. Simply add enough sheets so that the tray is more than half full. It’s recommended not to load more than 90% of the tray’s capacity.
- If you are using a multifunction printer, there may be multiple trays. Check the settings to determine which tray is set as the default and if there are sheets in it. You can load a few blank pages in each tray.
- When using photo paper with inkjet printers, it is important to consider its compatibility with the printer’s capabilities. Refer to the documentation for the recommended techniques for different supported densities and compare them with the characteristics of the paper being used.
0x000006d9 "Failed to save printer settings. Unable to complete the operation"
This issue occurs when attempting to make the printer accessible to the network. Windows Firewall acts as a protective filter against external network threats, and it has its own set of rules for sharing printers and files. Disabling the firewall prevents the creation of a fully accessible public network, thus restricting access to the printer for other users.
These issues have been present since the release of Windows XP and continue to affect Windows 10. The main causes of these errors are:
- Hardware misconfiguration;
- Lack of antivirus software to protect system files;
- Network and sharing are improperly configured.
These three errors rarely occur simultaneously, but let’s address each one in order. Error 0x000006ba occurs when the service responsible for sending files to the printer is not functioning. The solution is as follows:
- First, open the Windows services and check the status of the print service.
- In Windows XP/Vista/7, open the Services window: Start -> Control Panel -> Administrative Tools -> Services.
- Next, locate "Print Queue Manager" in the list and double-click to open it. This service is named "Print Manager" in subsequent versions of Windows (Vista, 7, 8, 8.1, 10).
- If the service status is "Running" but printing is not possible, you can restart the service by disabling "Stop" and enabling "Start". Similarly, if the service is disabled, you can enable it by clicking on the "Start" button.
If these steps do not resolve the issue, you should check your Windows system folder for any viruses. Additionally, you can visit the website of your printer manufacturer to see if there are any newer drivers available. If so, make sure to update the driver.
Error 0x000006be indicates a driver mismatch between two or more computers. As mentioned earlier, the computer where the printer is installed has a different driver compared to the others. This problem may arise when upgrading older computers or using different versions of operating systems. The solution to this error is quite simple:
- To ensure that all computers connected to the same network have the latest version of the driver installed, it is essential to download it for free from the official website of the equipment manufacturer.
- Although it is not mandatory, it is advisable to have the same operating system version on all computers.
- To avoid the need for continuous computer operation, it is recommended to opt for a printer that can be directly connected to the router.
Error 0x000006d9, along with the previous error, occurs exclusively in a Windows network environment when the firewall is disabled. To resolve this issue, please follow these steps:
Install the printer driver
If the device is not recognized or produces errors, it could be due to the absence of a driver. This is especially common after a Windows 10 update, as the PC may not understand the device. However, there is a simple solution – installing the necessary drivers. To do this, follow these steps:
- Search for your model online and download the required packages from the software tab.
- Once you have the programs, begin the installation process by clicking "next" and waiting for the files to be copied.
- If someone has recently purchased and installed new equipment, they may encounter a message that says "Driver is not available". This can happen if the hardware is not compatible with the drivers that were included with it.
- Older versions of the driver will not function properly on Windows 10, so it is important to find and install the latest release from the manufacturer. Failure to do so may result in printing errors and other issues with the hardware.
If the problem is with a network printer
< p > If you are utilizing a network device to manage printing, there are a few additional steps that need to be taken. Ensure that all of the aforementioned elements are verified and adjusted if necessary. Additionally, it’s important to review the settings of your antivirus software or firewall to determine whether the printer port is restricted or if the device is being shared. < / p >
Port blocking
The printer utilizes a distinct port for its functionality, through which it is detected and operates. Occasionally, antivirus software may obstruct the device, resulting in it not printing or being recognized as unavailable. To verify this issue, access the antivirus settings in the section pertaining to network settings. Grant authorization for your particular model. Detailed instructions for configuring your antivirus can typically be found online.
If you encounter difficulties with the settings, you can temporarily disable your antivirus software entirely. Disabling the built-in Windows Firewall in the Control Panel may also be worthwhile.

Incorrect address
When a network printer is set up, it is given a specific name either automatically by the system or manually by the user. If the name is altered afterward, the printer will no longer function on the client PC or laptop. In such a situation, you will need to establish a new connection or modify the device’s name. Reinstalling the drivers is unnecessary since they are already built into the system. Changing the IP connection can also lead to complications.

Sharing is closed or there are no usage rights
To configure the printer on the computer where it is set up, access the control panel and locate your specific model in the corresponding section. Once found, access the properties and navigate to the "Access" tab. Here, you can input the network name. Afterwards, proceed to the "Security" tab and ensure that the "Everyone" group is granted printing permission. For further guidance, refer to the accompanying screenshots below.
Not printing due to queue hangs
If you have a large number of documents to print, it is possible for there to be a delay or hang-up in the printing process. This can occur if the printing unit becomes overwhelmed with the workload.
There may also be instances where you try to print a single document and nothing happens. In this case, the job may be stuck in the print queue, preventing the printer from starting.
In either situation, it is necessary to clear the print queue completely in order to resolve the issue.
- To access the print queue, right-click on the printer icon in the system tray and select "View Print Queue".
- Once the print queue window is open, click on the "Clear Print Queue" button located in the printer menu.
- After clearing the print queue, try printing your documents again.
If your regular printer is not printing after being connected to your computer via a USB cable and set up as "shared," follow these steps:
- First, ensure that printing is originating from the specific computer that your printer is connected to. To do this, try reconnecting the USB cord to a different port. Also, check if the selected printer is set as the default device and if the offline mode is disabled. Additionally, confirm that printing is not paused. You can view all of this in the device properties.
- If you have tried the previous solutions and still can’t get your network printer to print, you should check if the PC to which the printer is connected is accessible from the computer you are trying to print from. You can do this by entering "ping" into the command line, as explained in the earlier section of this article.
- Next, check the sharing settings of the printer. Open the printer properties and go to the access tab. Look for the "Share" option and check the box next to it. Enter a network name for the printer that is easily identifiable. Click OK to save the changes.
If the printer is still not showing up on the computer, try installing the printer on the correct PC within the local network:
- Navigate to the Devices and Printers section and choose the option to add a new printer.
- Select the install button and wait for the system to complete the search. From the list of devices, choose the desired one and click "Next".
- If the driver installed on the connected PC is compatible, you will be prompted to trust the printer. If the specific software is not appropriate, you will need to either specify the driver path for the corresponding device model or install it beforehand.
- If necessary, assign a name and click "Next".
- As a result, the printing device has been successfully installed and is now ready for use.
Obsolete or corrupted driver files can also lead to the error message "printer is not connected" or "not working properly". The software of the printing equipment can be damaged due to viruses or careless actions of the user. If you encounter the first situation, it is necessary to cleanse your PC from malicious programs beforehand, whereas in the second situation, one must simply exercise more caution and responsibility.
To resolve an issue with drivers, all you need to do is reinstall them. Follow these two simple steps to do so.
- Uninstalling the old drivers. To remove the old drivers, you can use the quick start tool on Windows by pressing Windows+R, then running the print manager with the command "printui /s". From there, you can select the desired package and uninstall it. If you encounter a usage message, you can stop the print service via the command line. Open the command prompt by pressing Windows+R, typing "cmd", and then entering the command "net stop spooler". Make sure to keep the command prompt window open. After stopping the print service, try deleting the driver again. Once done, you can start the service again by running the command "net start spooler". Additionally, you can also remove the printer from the Device Manager.
- Installing the drivers again. To reinstall the drivers, you have several options. You can use the installation disk that came with the printer, download the drivers from the manufacturer’s official website, or use the built-in Windows driver database.
Quick searching and direct downloading.
All methods for installing printer drivers. Detailed explanation of each installation option.
Final Tips
One reason why the PC cannot detect the printer when using a wireless connection is due to a malfunctioning wi-fi receiver module located within the equipment. This, along with other potential hardware issues, is typically not able to be diagnosed or repaired at home. It is recommended to begin troubleshooting with easily fixable software and hardware factors – any other issues should be handled by professionals.
You may also find the following information useful:
- How to Fix Phone Not Detecting SD Card: Solutions for when an Android smartphone stops recognizing a MicroSD card
- Troubleshooting Printer Not Printing from a Computer or Laptop: 10 solutions for when the PC printer stops printing
- What to Do if Your Laptop Cannot Connect to WiFi: Tips for when a laptop cannot connect to Wi-Fi or stops detecting available networks
Read more practical tips and expert opinions about modern devices at appliances-news.com. Here you will find answers to questions about any technology.








